Latest news

Would you like to save a trip to the surgery by having your repeat prescription sent to the pharmacy? Order your repeat prescription in the usual way and we will send it to the pharmacy of your choice. You can collect your items from the pharmacy or have them delivered to your door. Click here to download the request form and return it to the surgery once it has been completed.

Patient Access - With Patient Access you will be able to view, book and cancel appointments, order repeat prescriptions and change your address details online. Your personal details are encrypted and protected using the highest Internet security, so it cannot be intercepted. we will be rolling out Patient Access in the next few weeks. In the meantime, if you would like to register please speak to one of our receptionists.

The East Norfolk Medical Practice is planning to offer, by 31st March 2015, a secure online facility for patients to view areas of their care records such as summary of information relating to medicines, allergies and adverse reactions. If you require access to other areas of your record you will need to speak with a GP. Please contact the Practice to arrange this. There will also be a facility to download and print the information.

The Patient Group report is now available. See our ‘Patient Group’ page for more information.

NEW GP - We appreciate that you may have be experiencing more difficulty than usual in obtaining an appointment to see your GP. This is largely due to the increase in demand for appointments, and so we are pleased to announce that a new GP, Sarah Flindall, joined us in April. Dr Flindall is an experienced GP having worked for many years in the Great Yarmouth area and will be working at our Newtown Surgery. We expect appointment availaibility with Dr Flindall to be good. If you would like to register with Dr Flindall please contact us.

NICE (National Institute for Health and Care Excellence) is aware that a spam email is being sent to members of the public regarding cancer test results. Please be assured that this email is not from NICE and they are currently investigating its origin. If you have received the email do not open the attachments.

IMPORTANT CHANGES TO THE WAY YOUR PERSONAL DATA IS HANDLED – Under a new scheme called, your GP will soon be required to supply confidential information from your medical records to a central database at the Health and Social Care Information Centre (HSCIC). See our ‘Useful Links’ page for more information.

We are experiencing higher than average telephone call volumes. Please accept our sincere apologies if you have found it difficult to get through. We are presently training new reception staff which may also affect the time it takes to answer calls however, once fully trained these new receptionists will help to alleviate the waiting time. Our busiest times are between 0800 - 1100 so perhaps you could call outside of these hours if you have a non-urgent enquiry. If you wish to order a prescription then consider using our email or online prescription request system.

The Newtown & Caister Medical Practice is pleased to announce that it will join forces with the King Street and South Quay surgeries from 1st July 2013. See our ‘Useful Links’ page for more information.

Text Message Reminder - If we have a record of your mobile phone number you will receive a confirmation text message when your appointment is booked and a reminder 48 hours before the appointment is due. To benefit from this service please ensure that we have your up-to-date mobile phone number. Please inform a member of staff if you wish to opt out of this service.

The Patient Group requires patients younger than 40. See our ‘Patient Group’ page for more information.

Looking to register with a Dentist? See our ‘Useful Links’ page for details of Practices that are taking on new patients.

Opening hours:

Monday, Thursday & Friday 8:30am - 6:30pm
Tuesday & Wednesday 8.30am - 7.30pm
Telephone lines open from 8:00am

147 Lawn Avenue
Great Yarmouth
NR30 1QP

Tel: 01493 745050    Fax: 01493 331861

Opening hours:

Monday to Friday 8:30am - 6:00pm
Telephone lines open from 8:00am

West Road
Great Yarmouth
NR30 5AQ

Tel: 01493 745050    Fax: 01493 378250

Welcome to our website

Welcome to Newtown and Caister Medical Practice. We are a medical practice serving Great Yarmouth and Caister on Sea from sites in both locations. Our Practice is committed to:

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Our services

We have a comprehensive medical team, comprising 8 doctors, a nurse practitioner, 2 nurses, 2 health care assistants and 2 phlebotomists. In addition we provide mental health services, counselling, smoking cessation advice and weight management programmes.


Appointments can be made via phone, in person at the reception desk or by using this page.

Out of hours emergency

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If you experience severe chest pain, loss of blood or suspected broken bones call 999 or go to Accident & Emergency at the James Paget Hospital.

When our Practice is closed, your care is provided by South East Health Ltd. South East Health are a primary care provider, commissioned by NHS Great Yarmouth & Waveney. All calls to the Practice, outside of opening hours, are automatically transferred to the NHS 111 service but you can also contact them free by dialling 111.

Alternatively Greyfriars Health Centre opens until 8pm each day. Their address is 5 Greyfriars Way, Great Yarmouth, NR30 2QE. NHS Direct also offer free health advice 24 hours a day. They can be contacted on 0845 4647 or via Those with impaired hearing should call 0845 606 4647.